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Terms of Service

The terms that govern your use of our website and services.

Welcome to Mr. Freeze Heating & Cooling. By accessing our website or using our services, you agree to these Terms of Service. Please read them carefully.

Use of Our Website

You may use our website for lawful purposes only. You agree not to misuse the site, interfere with its operation, or attempt to access it in any unauthorized way.

Services & Estimates

Service descriptions, pricing, and promotions on this site are for general information. Final pricing is confirmed in a written estimate before work begins. Estimates are valid for the period stated and may change based on on-site conditions.

Scheduling & Emergency Service

We make every effort to meet scheduled appointment windows and to respond promptly to emergency requests, but availability can vary with demand and weather. For the fastest service, please call us at (219) 844-8800.

Warranties & Guarantees

We stand behind our workmanship with a 100% satisfaction guarantee. Equipment warranties are provided by the manufacturer; we'll explain coverage details for your specific system.

Limitation of Liability

To the fullest extent permitted by law, Mr. Freeze Heating & Cooling is not liable for indirect or incidental damages arising from use of this website. Our total liability for any claim is limited to the amount paid for the relevant service.

Website Content

Some content on this website — including portions of blog articles and service page copy — may be developed with the assistance of artificial intelligence tools, then reviewed and edited by our team before publication. All service descriptions, pricing, and technical guidance reflect Mr. Freeze Heating & Cooling's actual practices and expertise; AI assistance is used as a writing aid, not as a substitute for our professional judgment.

Changes to These Terms

We may update these terms from time to time. Continued use of the site after changes means you accept the updated terms.

Contact Us

Questions about these terms? Contact us at (219) 844-8800 or [email protected].