Privacy Policy
Your privacy matters to us. Here's how we handle your information.
Mr. Freeze Heating & Cooling ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or requesting service, you agree to the practices described here.
Information We Collect
We collect information you provide directly — such as your name, phone number, email, service address, and details about your request — when you contact us, request service, apply for a job, or fill out a form. We may also collect basic technical data (like your browser type and pages visited) to improve our website.
How We Use Your Information
- To schedule, provide, and follow up on heating and cooling services
- To respond to your questions and service requests
- To process job applications
- To improve our website and communications
We do not sell your personal information, and we don't send spam.
Sharing
We only share your information with trusted service providers who help us operate our business (for example, scheduling and customer-relationship tools), and only as needed to serve you. We may disclose information if required by law.
Cookies
Our site may use cookies and similar technologies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings.
Your Choices
You can opt out of marketing communications at any time. To ask a question about your data or request changes, contact us using the details below.
Your Privacy Choices (California & Canada Residents)
Mr. Freeze Heating & Cooling does not sell or share your personal information for cross-context behavioral advertising, and we have not done so in the preceding 12 months. If you are a California resident, you have the right to know what personal information we collect, request deletion of your information, and be free from discrimination for exercising these rights. If you are a Canadian resident, you have similar rights under applicable provincial privacy law (e.g. PIPEDA). To exercise any of these rights, contact us using the details below — we do not charge a fee to respond to a verifiable request.
Contact Us
Mr. Freeze Heating & Cooling
7009 Kennedy Avenue, Hammond, IN 46323
Phone: (219) 844-8800
Email: [email protected]
We may update this policy from time to time. Please check back for the latest version.