Answers to Your Comfort Questions

Yes. Mr. Freeze Heating & Cooling is fully licensed, bonded, and insured. Every technician we send is trained, background-checked, and equipped to work safely in your home — and we treat your home like our own.

We've been serving Northwest Indiana with integrity since 2006 — that's over 18 years of local, family-owned service. Our team brings more than 30 years of combined HVAC experience to every job.

Office hours are Mon–Fri 8:00 AM – 4:30 PM; Sat–Sun Closed. 24/7 Emergency Service is available — call (219) 844-8800 anytime your heat or AC is down.

In most cases we can have a technician at your door the same day — often within a few hours. Emergencies and no-heat / no-cool calls jump to the front of the line.

Always. We provide free estimates and upfront pricing so you know the cost before any work begins. No surprises, no high-pressure sales — just an honest recommendation and a clear price.

It depends on your equipment's age, the cost of the repair, and how efficiently it runs. As a rule of thumb, if your system is more than 10–15 years old and facing a major repair, replacement often saves money long-term. Our technician will lay out the honest options so you can decide.

We install and service all major HVAC brands. Our trucks carry common parts so most repairs can be completed in a single visit, and we back our installations with extended warranties on parts and labor.

We recommend two tune-ups a year — one in spring for your air conditioner and one in fall for your furnace. With Northwest Indiana's swing from humid summers to brutal winters, seasonal maintenance keeps efficiency high, prevents breakdowns, and protects your manufacturer warranty.

Our plans include seasonal precision tune-ups, priority scheduling, repair discounts, and waived diagnostic fees on higher tiers. See our maintenance plans for a full comparison.

Yes. A clean, properly tuned system doesn't have to work as hard to heat or cool your home — which means lower monthly energy costs, fewer repairs, and a longer equipment lifespan.

We do. We offer flexible financing with low monthly payments and fast approval on qualifying installations and major repairs. See our financing page for details, then ask your technician during your free estimate.

Yes — estimates on new system installations are always free. We'll assess your home, walk you through the right-sized options, and give you a clear written quote with upfront pricing.

We stand behind every job with a 100% satisfaction guarantee, plus extended warranties on parts and labor. If you're not comfortable, we're not done.