Accessibility Statement

Mr. Freeze Heating & Cooling is committed to ensuring that our website is accessible to people with disabilities. We want everyone in Northwest Indiana to be able to research services, request appointments, and reach us — regardless of ability or assistive technology used.

Our standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Where practical, we exceed those requirements — for example, our body text and interactive elements meet a 4.5:1 contrast ratio or higher.

What we've done

• Keyboard-navigable menus, forms, and interactive controls
• Visible focus indicators on all links, buttons, and inputs
• Semantic HTML with descriptive headings and landmarks
• Alt text on informational images; decorative graphics hidden from screen readers
• Forms with associated labels and clear error messages
• Motion respects the prefers-reduced-motion setting on your device
• Color contrast that meets or exceeds WCAG 2.1 AA on every text element

Known limitations

Third-party embeds (maps, review widgets, chat) may not always meet the same standards as our own site. If you encounter a barrier from one of these, please contact us using the details below and we'll help directly.

Need help? Reach us any way that works for you.

If you have trouble accessing any part of this website — or want to book a service without using the site — please call, text, or email. We'll take care of you personally.

• Phone: (219) 844-8800 (business hours; after-hours callback line for emergencies)
• Email: [email protected]
• Mail: Mr. Freeze Heating & Cooling, 7009 Kennedy Avenue, Hammond, IN 46323

Ongoing improvements

Accessibility is not a project — it's a practice. We test regularly, we listen to feedback, and we improve continuously. If something on this site prevents you from getting what you need, please tell us so we can fix it.

Last reviewed: September 2026.