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We're Hiring

Customer Service Representative

Honest, expert HVAC service in Northwest Indiana since 2006 — AC, heating, heat pumps & indoor air quality. Same-day emergency repair, free estimates.

Location: On-site (office) Department: Customer Care

Answer inbound calls, schedule appointments, follow up with customers, and coordinate with the team in the field. If you love organizing chaos and making people's day a little easier, this is your role.

What We're Looking For

  • 2+ years of customer service experience (home services, trades, or call center a plus)
  • Strong phone, email, and computer skills
  • Great attitude and attention to detail

What We Offer

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with match
  • Monthly performance bonuses
  • Friendly, fast-paced team environment

Apply for Customer Service Representative

Tell us about yourself — we review every application personally and reach back out fast.

Join the Team

Fill out the form below and our team will be in touch within 1–2 business days. Have a résumé? Attach it below.

Mr. Freeze Heating & Cooling

Ready for Comfort You Can Count On?

Schedule service, request a free install estimate, or call now for same-day emergency dispatch. Our team is standing by across Northwest Indiana.